Store Policy

We understand that your school uniform store is not the same as any other store you deal with, because this is not a one time sale, our relationship could be for up to 12 years and more.
 So we expect from all parents to respect our school uniform store policy that can organize our relationship until your kids are graduated from school.

 

  SCHOOL UNIFORM
  • School Uniforms is a Custom order that we create it according to your school uniform code provided to us by your school's Principal.
  • Uniform items are mostly from a third party company
    Our responsibility is only selecting correct color and embroidered or print your school on it, that's why we considered it as custom order.
  • School uniforms depend on 3 important things:
    quality/brand, Color, Logo
  • All colors, brands, logo, price are approved from your school's principal
  • We carry inventory all year round for public and private school.
    But its not guaranteed to find your size last day before you go back to school, so we always recommend not to wait till last minute.
  • Schools may change their uniform at any time, and this also doesn't mean that we will have the new uniform the following day.
  • We carry a wide collection of Spiritware, headwear, sportswear, etc... that have your school, city or town name/logo on it. Its your responsibility to check with your school if you are allowed to wear these items in school hours or not.
   
PAYMENTS
  • We accept all major Credit cards via
    -PayPal
    -Square
  • We never asked you for your credit card information
  • We do not save your credit card information into our database.
  • We always expect that only parents and/or credit card owner is the one behind the computer to place your order.
  • Opening a dispute from any kind directly from your credit card provider or your bank without contacting us is not a good way to solve any problem.
  • We do no charge sales tax on school uniform items
  • Any kind of refund will be issued within 2-5 business days as a store credit to buy online or in store - No exceptions unless you close your account.

   

SHIPPING VIA USPS

  • Shipping & Handling is always Buyers responsibility.
  • S & H fees are not refundable.
  • We ship all packages via USPS First Class & Priority Mail
  • All orders before 12PM for In stock items will be shipped the same day.
  • All orders for In stock items after business hours or weekend or holidays will be shipped the next business day
  • Expect your delivery within 1-7 business days
  • Our Ecommerce dept dispatches your order and starts processing it within 15 min after you place your order, even if it's not marked processing on your account page.
  • Free Shipping promo available, Please join our newsletter and facebook page to receive our specials updates
  • If you want to leave instructions for your Mail man, Please leave a note on your checkout page only, not in a separate e-mail.
  • Please include all notes or remarks in the original order. No notes or remarks will be accepted over the phone or in a separate email.
  • Same day delivery is available for North Jersey using UBER or similar delivery service Must contact us to check availability and to get a quote
  • We are not responsible for any loss or damage during delivery.
    Once we drop your package at the post office it becomes the USPS responsibility.
  • Tracking number will be added to your order information and will be automatically emailed to you. You can also login to your account to check status
  • custom orders - must contact our Art department before placing order.
  • No Refund, No Exchange, No Returns., check our store policy for more details
  • Please contact us immediately if you did not receive your package within 10 days.
  • Priority Mail Shipments may include up to $50 of insurance.
  • Free Store Pick up is not available all year round
  • Full refund in case we fail to ship your order within 2 weeks for any reason.
  • All orders will be marked as complete after max 10 days from your order date.

Click Here to track your package

 

   
RETURNS - EXCHANGES - REFUNDS
  • ALL SALES ARE FINAL
  • If you are not sure about sizes, so its not recommended to buy online.
    Please contact us during our business hours to help you selecting right size, or visit us in store.
  • No Returns, No exchanges, No Refund
     
  • Orders:
    If you need to change anything on your order after submitting the payment, please email us with the order number and the items you would like to change on your order as soon as possible. We will attempt to make the necessary changes although this is not always possible if the items have already been produced / dispatched.
     
  • Cancellation:
    No cancellation is accepted after you place your online order.
    Our Ecommerce dept dispatches your order and starts processing it within 15 min after you place your order, even if it's not marked processing on your account page.
     
  • Returns:
    Once the clothing goes out of our store we can't guarantee the environment it has been in.
    This policy is in place to protect our customers from purchasing items that have been previously used and returned.
    When we sell something we are confident that it is a brand new high quality item.
     
  • Exchanges:
    No way to exchange an item  brand or color or type
    We may limit exchange only for size if available and not considered as a rule to everyone.
     
  • Refunds:
    All refunds will be issued only as a store credit to be used in the future.
    You may allow 14 days after closing your account to receive a full refund by mailing a check to your address provided in your account.
     

JDM Store Policy is a part of our Terms & Condition.
Please note that we are fully authorized to change our store policy at any time and without any notice in advance.